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Photoshop Organizer-Can't delete empty folders

New Here ,
Nov 04, 2019 Nov 04, 2019

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How do I delete folders in oeganizer 2019 that just have '?' instead of photos. Won't let me delete it, the word is not bold.

 

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How to , Organizer

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Advocate ,
Nov 04, 2019 Nov 04, 2019

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I'm new to Organizer too so dumb question here (not you).  You do have "folders" selected along the top of your screen right?  That shows a list of all your folders down the left side of your screen?  Then "delete" isn't bold when you right click any of the folders?

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New Here ,
Nov 04, 2019 Nov 04, 2019

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Yes

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Community Expert ,
Nov 04, 2019 Nov 04, 2019

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Can you give us a screenshot of what you are seeing and also tell us a little more about what you are trying to do and why.

 

One possibility may be that the folder is "in use" by another program, e.g. Windows File Explorer or the Mac equivalent, and therefore cannot be deleted.  BTW, what OS are you using?

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New Here ,
Nov 04, 2019 Nov 04, 2019

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organizer.jpgWindows 10

 
 

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Community Expert ,
Nov 04, 2019 Nov 04, 2019

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As I suspected, you have some "missing files" in the folder.  Since, you want to delete the folder, I assume that you no longer want the photos in it (or have moved them to another folder).  In order to clean up the catalog and avoid other issues in the future, I suggest that you select the photos in the folder and delete them. I believe you will then be able to delete what will be an empty folder.

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New Here ,
Nov 06, 2019 Nov 06, 2019

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It worked!!!!!

Thanks so much!

Lisa

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