PhotoShopElements 12 crashes in Mac OS Mojave

[inesp54193715]

I just installed Mac OS Mojave and now my Photo Shop Elements 12 crashes on opening.

Does anyone know why and/or how I can fix it?

Ines

[John T Smith]

Owners of old programs simply have problems with Mac Mojave... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

[inesp54193715]

Thank you John.

It is obvious that I do have an older version. I just hadn't had this problem with other OS including High Sierra.

So I was wondering if there was a solution that could be applied so I could continue to use my "old" version. I see that I may need to purchase a newer version of Photoshop Elements unless there is an update to my "old" version that may solve my problem.

[fvoncarp]

So, basically, you're saying it's OK that this expensive software ceases to function every time Apple does an OS update? That puts the useful life of Adobe products at  .... what, 2 years?

[John T Smith]

>saying it's OK that this expensive software ceases to function every time Apple does an OS update?

Go back and re-read my 1st reply to this problem

This is Apple's fault for making operating system changes that break previous programs

[Harald 1-2-3]

No, definitely not Apples fault. All Version before also not work properl, always was the beachball busy for minutes and aüI has system crashes. Adobe is to lazy to fix their problem and Adobe is to selfish to have a Hotline were customers call ask for help. Th einlernet is full of the Problem from Adobe use their old software and sell year after year again with a small update for a higher price. Still now they use 32 Bit Bersion, I have no words for this... and by the way every developer get the new software from Apple always in time to make neseccary changes if the tüsoftwsre have problems with any update... in all adobe groups were I ask for help just no answer, that’s poor and nothing else...

[henrya90116054]

Completely agree.  I was just chatting online with adobe and they were ZERO help on two other issues.

[RonMacMaldon]

I seem to be reading all kinds of tales of woe about PSE12 and Apple machines. I run PSE12 on an i-mac with Mojave and so far it works just fine. I do get messages saying Apple will not be supporting 32 bit application in the 'future'. I asked Adobe what they were doing about an upgrade and was given a link to down load PSE12 with no comment about it being a 64 bit version or not.

The clear implication being that it was 64bit, why else provide the link in answer to the question I raised?    It would be pointless making me download something to replace what I already have that currently works and will be redundant some time soon.

Warning bell began to ring when up popped a message saying the installer wasn't 64 bit. The job then failed due to a bit missing in the installer. I should down load again!

Due to the lack of the total lack of comment on the question raised, the failed download etc has made me decide that I'd be wasting my time. I'll use PSE 12 while I can, when it stops working I'll look for something else that will work and doesn't cost a fortune or demand a subscription. I don't save files as photoshop files after I have finished working on them so I won't lose anything.

I enjoy tinkering with my pictures but it is not something I will miss if I can't do it anymore. Ron Martin

[namechange1228181]

and so the story goes on and on.

Adobe points at Apple, Apple points at Adobe. And the client does not have any Photoshop function available.

Worst situation? Billions in the acoounts of Apple and Adobe? No, all well fed and happy at Adobe and Apple.

True worst situation is that the client gets nothing, cannot make use of paid for application(s) and no service whatsoever!

[Harald 1-2-3]

Sorry to say, I have Adobe PSE 13, 14 and I bought also 15 and also Photoshop elements. The only program wich work good is Photoshop Elements. I had different Apple Computers but always iMac Pro ore same level. Always all updates and always problems with PSE. Not any help from Adobe and I really pissed off about loose nearly 400 €. I wrote several friendly letters to Adobe in Facebook and so on but still no answer. Its not a miracle that programs like Affinity are so successful.

[henrya90116054]

Yeah, not so much dude.  All my older MS software works just fine.  This is an adobe issue with Apple.  They need to work together or lose business.

[juju12345611223344]

I have the same issue! Crashes right away after I installed Mojave!

[Peru Bob]

See John's reply above.

[michaelg79779292]

I have the smae problem.  Tried re-installing Elements - to no avail.

[inesp54193715]

After trying different things i had to buy and install the new version To solve the problem.

[Test Screen Name]

Please bear in mind that Apple do not try to keep old apps running, they keep changing things. This is their deliberate policy (wait until you see how many things are broken by Mac OS 10.15, next year, including - they guarantee - all apps older than 10 years). So every time you choose a "free" Mac OS upgrade you need to budget to buy ALL new apps. Any that keep working are a bonus.

[Harald 1-2-3]

But also the newest version ist just a 32 Bit version, you can count the days this program will not work anymore... I can't understand that 2020 Adobe still sell 32 bit versions of Photoshop Elements for such a horrible price. Next year the same will happen an no more support here because it is old version

[cherylw94031594]

Hello,

I was having the same issue with photoshop elements 11 and found this article. Gives a link to instructions on how they got a version of Photoshop to work and I followed those instructions and my program is now working.

https://www.macworld.co.uk/how-to/mac-software/open-apps-wont-work-mojave-photoshop-3684425/

Hope this helps.

[stefaanb54805620]

Thank you!

[tammys4998031]

THANK YOU!!!!! it's working now!!!

[calvinb53776383]

You saved my shit!!! thank you so much!! OMG!!! I was freaking out !!!

[crwages]

THANK YOU!!! It worked for me too! I was sick over this ... I appreciate your help SO MUCH!!

[cherylw94031594]

You are welcome. Glad it worked.

[inesp54193715]

Thank you for your message Dhananjay.

My issue was not with PhotoShop Elements 2019. It was with PhotoShop

Elements 2012.

I have fixed my problem by purchasing PhotoShop Elements 2019 which is

working perfectly!

Thank you again for your suggestion.

Ines

"None goes his way alone. All that we send into the lives of others comes

back into our own." Edwin Markham

On Mon, Oct 29, 2018 at 5:22 PM cherylw94031594 <forums_noreply@adobe.com>

[ptkinaustin]

THANK YOU FOR THIS POST!

You turned my frown upside down!

This provided a quick fix that solved my problem as well!