I am currently running Photoshop Elements 2018 on my PC, with OS Windows 10 version 1903 . When loading video (.mov) generated with my Apple iPhone XS, I seem unable to play this video from inside Elements Organizer. What could be the problem? The video files are beautifully played when opened on the desktop, using different media players.
If you are shooting 4K on the XS then the High Efficiency format will be used by default. The older phone may be recording in H.264
I have tried to download the 30 days free trial, using your link above as well as other different links, on several occasions. All unsuccsessful. When I press the download button nothing happens. I don't seem to have a problem with other downloads. Is there any idea what reason could be?
Have you downloaded the light weight installer?
The high efficiency captures maybe another issue. I have no problem importing into PSE 2020 from my iPhone 8+ but several people have reported problems with iPhone X and 11. You may need to install codecs from Microsoft.
Let us know if you get the trial successfully installed after trying the light weight installer from my link.
Problem is I can't find a lightweight installer link. I have tried your link of October 14 (Install PSE 2020). That link takes me to the Adobe Elements trial download page. And when pushing the download button nothing happens!!
Your link worked very well. Easy download and installation. And Elements 2020 handles HEVC an HEIC beautifully in my Windows 10 installation. Thank you very much for your help!!