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Plug-In problem

Explorer ,
Nov 24, 2019

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I have used Eleemnts for 15 years and have used Plug-Ins, sometimes from other companies, which find their way into Filters.  I used Alien Skin Snap Art in PSE14 no problem, but this time cannot get it as a Plug-In, although it is downlaoded okay and on the Desktop.

 

When I click Edit, Preferences,  Plug-Ins it shows Alien Skin, but when I click Okay, it is not okay.  It does not show.  Any advice please.

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Plug-In problem

Explorer ,
Nov 24, 2019

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I have used Eleemnts for 15 years and have used Plug-Ins, sometimes from other companies, which find their way into Filters.  I used Alien Skin Snap Art in PSE14 no problem, but this time cannot get it as a Plug-In, although it is downlaoded okay and on the Desktop.

 

When I click Edit, Preferences,  Plug-Ins it shows Alien Skin, but when I click Okay, it is not okay.  It does not show.  Any advice please.

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Actions, Feature request, Problem or error

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195

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Nov 24, 2019 0
Adobe Community Professional ,
Nov 24, 2019

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I would contact the plugin creator.  They may have an update/upgrade.

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Nov 24, 2019 0
Adobe Community Professional ,
Nov 24, 2019

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Have you tried using the original plug-in installer?  Plug-ins generally don't transfer from Elements version to version without re-installing the plug-in.

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Nov 24, 2019 0
New Here ,
Nov 24, 2019

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I’m sorry, I don’t know what you’re talking about, plug-ins. I have been working on the same environment as I upgraded PSE from 2 to 17.

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Nov 24, 2019 0
Adobe Community Professional ,
Nov 24, 2019

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@MOC52, I think you are posting in the wrong conversation/thread.  In your forum preferences, you are probably  set up to receive emails for the entire PSE forum, not just your own thread.  Is that the case?

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Nov 24, 2019 0
New Here ,
Nov 24, 2019

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Possibly. I'm new to this. Sorry. I guess I misunderstood because it appeared that you did address me in the post I responded to.

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Nov 24, 2019 0
Adobe Community Professional ,
Nov 24, 2019

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@MOC52 - no problem.   Unfortunately, I know nothing about MACs so can't be of much use in answering the problem you have posted.  I would, however, suggest that you create a new conversation rather than add a "me too" reply which tends to get buried.

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Nov 24, 2019 0
New Here ,
Nov 24, 2019

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Thanks. I'll do that.

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Nov 24, 2019 0
Explorer ,
Nov 24, 2019

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I have now uninstalled PSE15.  Still does not work.  I have a new  snap Art free trial but does not plug-in.  

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Nov 24, 2019 0