png files not showing up in catalog

New Here ,
Sep 18, 2020 Sep 18, 2020

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hi all,

I recently upgraded from PSE 9 (gasp) to 2020.  My png files show up in the Organizer as a ? when I am in the tile view.  If I double click on them, they will show up, but I can't see them without individually clicking on each one.  How can I change the background or get them to show up normally?

 

thanks

Sharon

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Mac, Organizer

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Adobe Community Professional ,
Sep 18, 2020 Sep 18, 2020

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Can you give us a screenshot of the question mark.  Is it possibly a missing file?  Did you convert your version 9 catalog to 2020 or did you import the files.

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Adobe Community Professional ,
Sep 19, 2020 Sep 19, 2020

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