• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premere Elements 2020 (Export & Share) proble

New Here ,
Feb 19, 2020 Feb 19, 2020

Copy link to clipboard

Copied

Hi, I made a 9 min video with some transistions and still picts in it.  When i try to Export & share it just spins and gets stuck  Please help.  Thanks

TOPICS
Problem or error

Views

150

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 19, 2020 Feb 19, 2020

Copy link to clipboard

Copied

I've moved this from the Photoshop Elements forum to the Premiere Elements forum so that proper help can be offered.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 19, 2020 Feb 19, 2020

Copy link to clipboard

Copied

What are the complete computer specs, including hard drives, (how many, what kind, what is on each, and how full)?

What operating system?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 19, 2020 Feb 19, 2020

Copy link to clipboard

Copied

This is a brand new i5-9600 with 250gb ssd with 120gb free.  Has 16gb ram.  With radeon 580 graphics car.  System was fully updated before Adobe was installed. Asus B360M mother board.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 19, 2020 Feb 19, 2020

Copy link to clipboard

Copied

Item Value
OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-T65957C
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU ASUS_MB_CNL
Processor Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 6 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2416, 5/27/2019
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product PRIME B360M-A
BaseBoard Version Rev X.0x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume6
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.628"
User Name DESKTOP-T65957C\Gamer2020
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.2 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 8.96 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 19, 2020 Feb 19, 2020

Copy link to clipboard

Copied

Do you have just the one SSD?

You might need more disc space.  Try exporting to a USB 3.0 drive.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 19, 2020 Feb 19, 2020

Copy link to clipboard

Copied

LATEST

It wont let me export anyting.  It just spins.  I click Export and the circle spins and thats it.  Nothing changes or opens.  This movie is only 9 min long   thats not 120gb. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines