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Premere Elements 2020 (Export & Share) proble

New Here ,
Feb 19, 2020

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Hi, I made a 9 min video with some transistions and still picts in it.  When i try to Export & share it just spins and gets stuck  Please help.  Thanks

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Premere Elements 2020 (Export & Share) proble

New Here ,
Feb 19, 2020

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Hi, I made a 9 min video with some transistions and still picts in it.  When i try to Export & share it just spins and gets stuck  Please help.  Thanks

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Problem or error

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Feb 19, 2020 0
Adobe Community Professional ,
Feb 19, 2020

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I've moved this from the Photoshop Elements forum to the Premiere Elements forum so that proper help can be offered.

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Feb 19, 2020 0
Adobe Community Professional ,
Feb 19, 2020

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What are the complete computer specs, including hard drives, (how many, what kind, what is on each, and how full)?

What operating system?

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Feb 19, 2020 0
New Here ,
Feb 19, 2020

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This is a brand new i5-9600 with 250gb ssd with 120gb free.  Has 16gb ram.  With radeon 580 graphics car.  System was fully updated before Adobe was installed. Asus B360M mother board.

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Feb 19, 2020 0
New Here ,
Feb 19, 2020

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Item Value
OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-T65957C
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU ASUS_MB_CNL
Processor Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 6 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2416, 5/27/2019
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product PRIME B360M-A
BaseBoard Version Rev X.0x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume6
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.628"
User Name DESKTOP-T65957C\Gamer2020
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.2 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 8.96 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

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Feb 19, 2020 0
Adobe Community Professional ,
Feb 19, 2020

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Do you have just the one SSD?

You might need more disc space.  Try exporting to a USB 3.0 drive.

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Feb 19, 2020 0
Fun1togo LATEST
New Here ,
Feb 19, 2020

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It wont let me export anyting.  It just spins.  I click Export and the circle spins and thats it.  Nothing changes or opens.  This movie is only 9 min long   thats not 120gb. 

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Feb 19, 2020 0