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Printer Problem

New Here ,
Oct 25, 2019 Oct 25, 2019

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Hi I'm using PSE19 and I'm wanting to use my Brother printer, everytime I send it to print I select my Brother printer in the drop down printer selection, but I get the message that my printer is offline because it keeps trying to default to my Canon printer, how can I resolve this, I've been into printer properties and selected the Brother as my default printer, but PSE just won't recognise it, I'd be really grateful for any help. thanks

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correct answers 1 Correct answer

Community Expert , Oct 25, 2019 Oct 25, 2019

Make sure that you have the latest driver for the printer. Check on the Brother web site.

Suggest that you reset preferences to default. To do that, in Editor, go to Edit>Preferences>General and look for this:

Preferences_2.JPG

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Community Expert ,
Oct 25, 2019 Oct 25, 2019

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Make sure that you have the latest driver for the printer. Check on the Brother web site.

Suggest that you reset preferences to default. To do that, in Editor, go to Edit>Preferences>General and look for this:

Preferences_2.JPG

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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