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printer problem

Community Beginner ,
Dec 17, 2019

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I have an Epson photo expression XP printer which has worked fine. When I upgraded from Elements 2018 to Elements 2020 and print photos from elements the printer is now slow, and I mean S L O W.

Epson can't help, so I wondered if anyone else had this problem.

I now have it on USB as I thought it might help, switched everything on and off many times, and even re installed the printer. So it must be elements 2020 musn't it ?????????????????

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printer problem

Community Beginner ,
Dec 17, 2019

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I have an Epson photo expression XP printer which has worked fine. When I upgraded from Elements 2018 to Elements 2020 and print photos from elements the printer is now slow, and I mean S L O W.

Epson can't help, so I wondered if anyone else had this problem.

I now have it on USB as I thought it might help, switched everything on and off many times, and even re installed the printer. So it must be elements 2020 musn't it ?????????????????

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Problem or error

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36

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Dec 17, 2019 0
Adobe Community Professional ,
Dec 17, 2019

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Moving to the Photoshop Elements forum from Photoshop

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Dec 17, 2019 0
Adobe Community Professional ,
Dec 17, 2019

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Hi David,

This is not an "elements" specific solution - sorry for that 

I think you may be right to feel that wireless connection could be the seat of a connectivity issue, you mention that you've swopped to a USB cable (good idea) but is the printer maybe still connecting wirelessly? 

 

You could turn off wifi on the computer and see if you can still print to find out? 

 

I imagine Epson had you make sure you have the latest driver software installed? 

 

I hope this helps

if so, please "like" my reply

thanks

neil barstow, colourmanagement.net

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

 

 

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