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printer recognition

New Here ,
Oct 08, 2020

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adobe elements 11 can not print having installed a new printer,?

 

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printer recognition

New Here ,
Oct 08, 2020

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adobe elements 11 can not print having installed a new printer,?

 

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Oct 08, 2020 0
Adobe Community Professional ,
Oct 08, 2020

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Moving to the Photoshop Elements forum from Photoshop

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Oct 08, 2020 0
New Here ,
Oct 08, 2020

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Does any one know 

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Oct 08, 2020 0
Adobe Community Professional ,
Oct 08, 2020

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Windows or Mac?  Version??

Do you have the latest driver for the printer? Check on the manufacturer's website.

Can you print from another application?

Any error messages?

Are you trying to print from Editor or from Organizer? 

 

 

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Oct 08, 2020 0
New Here ,
Oct 15, 2020

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Windows 10. I ca only print if i right click a photo in explorer

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Oct 15, 2020 0
Adobe Community Professional ,
Oct 08, 2020

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If you have installed the printer driver and can print from other applications, this type of problem can generally be solved by resetting the preferences file.  I don't have a version as old as 11 on my machine right now so can't check this myself, but try going to the Editor's Edit>Preferences dialog.  Newer versions have a button to reset the preferences on next launch.  If your version has it, try that.  Otherwise, come back and I will point you to other ways to reset the preferences.

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New Here ,
Oct 15, 2020

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Its a brand new printer. Have the updated drivers. Can only print from explorer if i right click and press print. I can not print via adobe elements 11 which I could through my very old printer 

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Oct 15, 2020 0
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Adobe Community Professional ,
Oct 15, 2020

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The printer may be new, but that does not guarantee that you have the latest driver. Do check on the web site of the company that produced the printer and install it. Many printers can be plugged in to a computer running Windows 10 and they can print because Microsoft has incorporated  generic drivers in the operating system. Obviously that does not work for you.

If an updated driver does not fix it, reset preferences to default in PSE:

  • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file..

A new preferences file is created the next time you start Photoshop Elements Editor. 

We look forward to your progress.

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Oct 15, 2020 0