I'm having a problem with Elements 2020 where my edited photos print ok but if I go back and re-edit a photo then it won't print. Has anyone else seen that?
What OS are you using? What format files are you working with? What happens if you close and re-edit the file? Are you priting in the Editor or the Organizer?
My OS is Windows 10. File format is jpg. if I close and re-edit photos they still wont print. I'm printing in the editor.
Are there any error messages?
Have you installed the latest driver for the printer?
No error messages. I believe I have the latest print driver. And now when I hit print the editing component shuts down.
1. Try resetting preferences to default. In Editor, expert tab, go Edit>preferences>general and reset preferences on next launch.
2. You can check for an updated printer driver on the manufacturer's web site.
3. Can you print from other applications?
Thanks, I'll try those things. I am able to print from other applications.
I found an Epson diagnosis test online and it found a printer issue. Problem is fixed. Thanks for your help.