Problème affichage Diaporama

New Here ,
Mar 28, 2020 Mar 28, 2020

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Bonjour,

 

J'ai un problème avec l'affichage du diaporama dans Elements 2020 Organizer. Il me manque des icones des menus (je n'ai que les deux du bas), tandis que le pointeur de la souris est décalé par rapport aux différentes icones et boutons sur l'écran. Avez-vous une solution, s'il vous plait ?

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Bug, Organizer, Problem or error, Windows

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Adobe Community Professional ,
Mar 28, 2020 Mar 28, 2020

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What OS are you using?

Please give us a screenshot of what you are seeing.

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New Here ,
Mar 28, 2020 Mar 28, 2020

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I am using Windows 10 - 64 bits

Under, a screenshot of what I see when the slideshow is starting, I can't see the buttons up left.

Thanks.

 

Screenshot5.png

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Adobe Community Professional ,
Mar 28, 2020 Mar 28, 2020

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Under Edit>Preferences, do you have Use Graphics Processor for Video Playback enabled?  If yes, try disabling it.  If no, try enabling it.

Ashampoo_Snap_2020.03.28_13h11m21s_001_.png

Do you have two GPUs on your machine (integrated graphics on the motherboard and a separate graphics card)?  If so, try disabling the separate graphics card.

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New Here ,
Mar 29, 2020 Mar 29, 2020

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Thanks. I have tried your propositions, but it doesn't work, the problem is still the same.

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New Here ,
Mar 29, 2020 Mar 29, 2020

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It seems working well when I disable the motherboard's GPU.

Thanks.

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Adobe Community Professional ,
Mar 29, 2020 Mar 29, 2020

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Thanks for reporting what worked for you. 

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