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Problem with activation of Adobe Elements upgrade 2020 to 2021

New Here ,
Oct 09, 2020

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Hello

Today I bought an upgrade from Elements 2020 to 2021 on the official Adobe site. After the payment came a serial number as well.

The problem is, I cannot activate it. Every time I enter the serial number, the program tells me: connect to the internet and try again.

So, if I didn't have an internet connection, I wouldn't be able to write this either.

Customer service is not available from Fri 16:45.... Great.

Can anyone help?

 

Vlad

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Problem or error

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Problem with activation of Adobe Elements upgrade 2020 to 2021

New Here ,
Oct 09, 2020

Copy link to clipboard

Copied

Hello

Today I bought an upgrade from Elements 2020 to 2021 on the official Adobe site. After the payment came a serial number as well.

The problem is, I cannot activate it. Every time I enter the serial number, the program tells me: connect to the internet and try again.

So, if I didn't have an internet connection, I wouldn't be able to write this either.

Customer service is not available from Fri 16:45.... Great.

Can anyone help?

 

Vlad

TOPICS
Problem or error

Views

75

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 09, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Oct 09, 2020

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