Problem with grainy photos after import

New Here ,
Jan 28, 2020

Copy link to clipboard

Copied

When I open my photos on my mac in my photos album they look clear.  When I transfer them to PSE 20 they appear to be grainy and pixelated.  I eidted one and saved it and it then opened it back up and looks horrible, not clear at all.  I dont know why the transfer is messing up the photo.  Anyone know why?

TOPICS
How to, Import and export, Mac, Problem or error

Views

86

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 28, 2020

Copy link to clipboard

Copied

What is the resolution of the file?

At what level of magnification are you viewing in PSE?

 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Greg_S. LATEST
Adobe Community Professional ,
Jan 28, 2020

Copy link to clipboard

Copied

Is it possible that the full thumbnail has not been generated?  Try selecting the photo and then choose Update Thumbnail from the Edit menu.  (On Windows, the kb shortcut is Ctrl+Shift+U.  I assume it is Cmd+Shift+U on a Mac.)

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more