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Problem with grainy photos after import

New Here ,
Jan 28, 2020

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When I open my photos on my mac in my photos album they look clear.  When I transfer them to PSE 20 they appear to be grainy and pixelated.  I eidted one and saved it and it then opened it back up and looks horrible, not clear at all.  I dont know why the transfer is messing up the photo.  Anyone know why?

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How to, Import and export, Mac, Problem or error

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Problem with grainy photos after import

New Here ,
Jan 28, 2020

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When I open my photos on my mac in my photos album they look clear.  When I transfer them to PSE 20 they appear to be grainy and pixelated.  I eidted one and saved it and it then opened it back up and looks horrible, not clear at all.  I dont know why the transfer is messing up the photo.  Anyone know why?

TOPICS
How to, Import and export, Mac, Problem or error

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78

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Jan 28, 2020 0
Adobe Community Professional ,
Jan 28, 2020

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What is the resolution of the file?

At what level of magnification are you viewing in PSE?

 

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Jan 28, 2020 0
Greg_S. LATEST
Adobe Community Professional ,
Jan 28, 2020

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Is it possible that the full thumbnail has not been generated?  Try selecting the photo and then choose Update Thumbnail from the Edit menu.  (On Windows, the kb shortcut is Ctrl+Shift+U.  I assume it is Cmd+Shift+U on a Mac.)

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