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Problem with update of PE 2018

New Here ,
Aug 21, 2018 Aug 21, 2018

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I installed the latest version of PE 2018. When the program starts it tells me there is an update available. This update fails every time with an error code U44M1P7.

Everytime I start the program I get the same message that there is an update available again.

How to solve this problem so that I can finally use the program without losing time with an update that fails ?

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Community Expert ,
Aug 21, 2018 Aug 21, 2018

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New Here ,
Aug 22, 2018 Aug 22, 2018

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I already tried this. The info is a bit outdated though.

Problem is still existing.

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Community Expert ,
Aug 22, 2018 Aug 22, 2018

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Be good to let us know in your post what you've already tried.

Anything else you've already tried that did not work?

Which operating system?

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New Here ,
Aug 23, 2018 Aug 23, 2018

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I'm working on an iMac OS 10.13.6.

I did have PSE 9 and now I installed PSE 2018. According to AAM both can be updated but both these updates fail:

Adobe Photoshop Elements 9.0.3 Update

Installation failed. Error Code: U44M1P7

Photoshop Camera Raw 6.5 Update

Installation failed. Error Code: U44M1P7.

When I look in the finder, I find a map called Adobe Application Manager with a lot of submaps of which one is called core and in this submap there is an application called Adobe Application Manager. Besides the above mentioned map there is a second application with the same name Adobe Application Manager and a third file named Adobe Application Manager (Updater) which is an executable Unix file. Is this all correct?

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