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Problems with OS Mojave

New Here ,
Nov 30, 2019

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I was successfully using PS elements 18 on OS High Sierra.

I upgraded my 2017 mabook pro to Mojave and all seemed to work well.

That is until I wanted to backup my work to an external WD My Passport HDD.

I am unable to do so for a full or incremental backup, the error I'm getting is error 60,

(timeout error). The only fix I tried was to add PS elements and editor to my privacy tab,

but that didnt help.  Mojave isn't a full 64 bit operating system like Catalina, so I am stumped.

Not going to upgrade to PS elements 2020.

Any help would be appreciated.

 

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Problems with OS Mojave

New Here ,
Nov 30, 2019

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I was successfully using PS elements 18 on OS High Sierra.

I upgraded my 2017 mabook pro to Mojave and all seemed to work well.

That is until I wanted to backup my work to an external WD My Passport HDD.

I am unable to do so for a full or incremental backup, the error I'm getting is error 60,

(timeout error). The only fix I tried was to add PS elements and editor to my privacy tab,

but that didnt help.  Mojave isn't a full 64 bit operating system like Catalina, so I am stumped.

Not going to upgrade to PS elements 2020.

Any help would be appreciated.

 

TOPICS
Problem or error

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 30, 2019 0
Adobe Employee ,
Dec 03, 2019

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Hi Mark,

 

Thanks for reaching out. Could you please share some screenshot which would help us better understand the issue?

 

Regards,

Aaron

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