Problems with Wacom Cintiq 22 on Windows surface

New Here ,
Apr 09, 2021 Apr 09, 2021

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Most functions in Elements (2021.2) doesen't work on the cintiq (latest model: dec 2020)! Can't use the Pen for drawing and only half of the buttons are working!  (with a full Photoshop Version, it worked perfekt before).

Can somenone help???

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correct answers 1 Correct Answer

Adobe Community Professional , Apr 09, 2021 Apr 09, 2021
See if this solution from @Marc5E84 works: - Open the Wacom tablet properties- Click on the Photoshop Elements Application- Choose the MappingTab (Pen/Eraser/Mapping)- Uncheck "Use Windows Ink"

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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See if this solution from @Marc5E84 works:

 

- Open the Wacom tablet properties

- Click on the Photoshop Elements Application

- Choose the MappingTab (Pen/Eraser/Mapping)

- Uncheck "Use Windows Ink"

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New Here ,
Apr 14, 2021 Apr 14, 2021

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Thanks a lot Phil DC / @Marc5E84  !

Now it works!!!! (sorry for the late response, new flat no network  😉 )

 

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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No problem 🙂

 

I'm about to move house in the next month and my greatest worry is the potential Internet downtime 🙂

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