Program error while trying to print through Photoshop Elements 14

New Here ,
Nov 07, 2019 Nov 07, 2019

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I am getting an error when trying to print, just started yesterday.  It says 'Could not print xyz.jpg because of a program error'. I have uninstalled and reinstalled Photoshop Elemenrs 14 and I get the same error.  Does anyone know if this can ve correcred?

 

 

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Adobe Employee ,
Nov 07, 2019 Nov 07, 2019

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Hi there,

 

We are sorry about the issue with Photoshop Elements while printing.

 

Would you mind ensuring that you have the latest drivers for your printer installed on the computer and then check if that helps?

 

You can also try to reset the preferences of Photoshop Elements by following the steps mentioned in the link below.

https://helpx.adobe.com/in/photoshop-elements/kb/preference-file-locations-photoshop-elements.html#R...

 

Regards,

Nikunj

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New Here ,
Nov 07, 2019 Nov 07, 2019

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Resetting my preferences seemed to have worked. Thank you so much!

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