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ps elements 15-on drop down menus under image divide scanned photos is greyed out

New Here ,
Feb 27, 2020 Feb 27, 2020

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I'm using win 10-64 2 screens when I scan to elements 15 drop down menus under image ,divide scanned photos is greyed out as well as many other choices. can you help Thanks Peggy

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Community Expert ,
Feb 27, 2020 Feb 27, 2020

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Make sure your in Expert and also under Image>Mode that RGB Color is checked and your in 8 Bits/Channel.

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