PS Elements product key

New Here ,
Feb 15, 2019 Feb 15, 2019

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Hi, I purchased and downloaded the latest PS Elements from the Microsoft Store.

Its loaded on my desktop but need the product key so I can load it onto my laptop.

Where do I locate the product key? and,

How do I download the software from from the Adobe site? Is it via the Free Trial link?

PS: I tried talking to MS and they pushed me to Adobe. I sat or 45mins and was pushed from one consultant to another on the Adobe support line and finally gave up.

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correct answers 1 Correct Answer

LEGEND , Feb 16, 2019 Feb 16, 2019
Go to your Microsoft Store and look under purchases. You should be able to install from there.

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Most Valuable Participant ,
Feb 16, 2019 Feb 16, 2019

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See Purchases through Windows App Store FAQ

Especially:

Will a purchase from the Windows App Store version of Adobe software include a serial number?

No, the Windows App Store handles licensing.

So there is no serial number or product code. You DO need to download from Microsoft, definitely do NOT download from Adobe, you won't get the version that is licensed for the Windows App Store. If you did this, completely uninstall it, but even that may not be enough.

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LEGEND ,
Feb 16, 2019 Feb 16, 2019

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Go to your Microsoft Store and look under purchases. You should be able to install from there.

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New Here ,
Feb 16, 2019 Feb 16, 2019

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Thanks so much, such a simple answer to an overly complicated situation. Many thanks

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New Here ,
Apr 21, 2021 Apr 21, 2021

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I lost a lot of time understanding the difference between Adobe PhotoShop Elements from Microsoft Store wich have no serial number and Adobe version wich have one. Not clear and not an easy way to sell a software.

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