PSE 12 won't print picture package

[srfields]

My PSE 12 will not print a picture package, either from the file menu nor the create menu. I use Windows 10 and an HP OfficeJet 4650 printer. It will allow me to print individual pictures, but not the picture package. I have not tried uninstalling and re-installng PSE 12, but short of that, I've run out of ideas. Any help would be much appreciated!

[Greg_S.]

I don't currently have Elements 12 on my machine so I may be wrong about this.  But, for several versions I believe, you can only print a picture package through the Organizer.  There, you can select picture package from a drop-down menu in the print dialog:

If that is not your issue, then I suggest resetting the preference files.  Check out this FAQ.

[srfields]

Thank you so much for responding. I forgot to mention that I have tried printing through the organizer also, to no avail. I followed your FAQ to reset preferences, and that didn't seem to work either. Do you think that re-installing the software is worth a try?

[Greg_S.]

srfields  wrote

Do you think that re-installing the software is worth a try?

It can't hurt.  But have you ever been able to print a picture package?  And what happens when you try to print?  Do you get any error message?

[srfields]

I have been able to print picture packages before. It's weird, after I click "print", it just does nothing. No print dialog box, no error, nothing in the print queue either.