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PSE 15 edit problem

New Here ,
Feb 17, 2020

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After having no problems in the past with PSE 15 I now find that Edit will not always open. Sometimes it works, sometimes it doesnt. Any suggestions - Adobe tell me that it does not support PSE 15 by chat. 

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PSE 15 edit problem

New Here ,
Feb 17, 2020

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After having no problems in the past with PSE 15 I now find that Edit will not always open. Sometimes it works, sometimes it doesnt. Any suggestions - Adobe tell me that it does not support PSE 15 by chat. 

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Problem or error

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23

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Feb 17, 2020 0
Adobe Employee ,
Feb 17, 2020

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Hi there,

 

Sorry that Photoshop Elements 15 Edit does not work as expected. 

 

Please reboot your machine once. And then while trying to launch Photoshop Elements, : Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

 

Let us know if issue persists. 

 

Thanks,

Akash

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