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PSE 19 (Win) crashing on launch

New Here ,
Mar 27, 2019

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my photoshop elements 2019 , on a dell laptop, suddenly crashed yesterday.  Now it will open but stops at reading work space modes.  I have sent info to adobe by way of the form when it crashes but haven heard anything.  Any help would be appreciated.  SP. 

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PSE 19 (Win) crashing on launch

New Here ,
Mar 27, 2019

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my photoshop elements 2019 , on a dell laptop, suddenly crashed yesterday.  Now it will open but stops at reading work space modes.  I have sent info to adobe by way of the form when it crashes but haven heard anything.  Any help would be appreciated.  SP. 

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Mar 27, 2019 0
Peru Bob LATEST
Adobe Community Professional ,
Mar 27, 2019

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Try this:

Restore default preferences

Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:

·                                Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

·                                Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

from here:

Preference file locations for Photoshop Elements and Premiere Elements

If that doesn't work, try updating or rolling back your video driver from the Dell website.

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