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PSE 2020 cannot rotate HEIC images; it converges them to JPEG, PNG, TIFF or Photoshop 1 layer file

Explorer ,
Jun 06, 2020

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Since updating to PSE2020 I can now import also HEIC images, but when trying to rotate the portrait files, a pop-up window appears:

Elements2020 rotation problem.jpg

It saves the rotated image and keeps the landscape image as well.
Besides losing the high efficiency storage mode, I also have now two files of which one is useless and needs to be deleted. 

So until Elements can edit HEIC images (display mode setting) there should be a checkbox to allow Elements to delete the HEIC wrongly displayed file together with rotating and writing in one of the optional formats, so that one can rotate multiple HEIC images with one click.

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Bug, Feature request, Import and export, Problem or error

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PSE 2020 cannot rotate HEIC images; it converges them to JPEG, PNG, TIFF or Photoshop 1 layer file

Explorer ,
Jun 06, 2020

Copy link to clipboard

Copied

Since updating to PSE2020 I can now import also HEIC images, but when trying to rotate the portrait files, a pop-up window appears:

Elements2020 rotation problem.jpg

It saves the rotated image and keeps the landscape image as well.
Besides losing the high efficiency storage mode, I also have now two files of which one is useless and needs to be deleted. 

So until Elements can edit HEIC images (display mode setting) there should be a checkbox to allow Elements to delete the HEIC wrongly displayed file together with rotating and writing in one of the optional formats, so that one can rotate multiple HEIC images with one click.

Topics

Bug, Feature request, Import and export, Problem or error

Views

119

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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