PSE 2020 on Mac Puzzle Effects Not Working

New Here ,
Feb 14, 2021 Feb 14, 2021

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When I choose the size of puzzle piece, an alert pops up that the command "copy" is not currently available. Any suggestions as to how to solve yjos. I am using Mac OS 10.14.

Thank you!

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Mac, Performance, Problem or error

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New Here ,
Mar 22, 2021 Mar 22, 2021

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Can you please elaborate in what step of Puzzle effect you got this issue.

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New Here ,
Mar 23, 2021 Mar 23, 2021

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My problem has proceeded and now I can select a piece but after selecting puzzle piece, the extract piece button place a small circle with a square on top and does nothing else. If I then select the move tool and drag, a box is created that also does nothing.

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