Highlighted

PSE 2020 Organizer crashes after loading catalog

New Here ,
Jul 02, 2020

Copy link to clipboard

Copied

PSE 2020 Organizer crashes after loading catalog the crash reporting window pops up.After submitting the report another window opens saying Abode has found a workaround which is for me to email Adobe support...

 

ADOBE NEVER RESPONDS TO THE EMAILS

TOPICS
Crash or freeze, Organizer

Views

42

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

PSE 2020 Organizer crashes after loading catalog

New Here ,
Jul 02, 2020

Copy link to clipboard

Copied

PSE 2020 Organizer crashes after loading catalog the crash reporting window pops up.After submitting the report another window opens saying Abode has found a workaround which is for me to email Adobe support...

 

ADOBE NEVER RESPONDS TO THE EMAILS

TOPICS
Crash or freeze, Organizer

Views

43

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 02, 2020 0
Greg_S. LATEST
Adobe Community Professional ,
Jul 02, 2020

Copy link to clipboard

Copied

What you describe is highly unusual. What is the Adobe support email address that you have been asked to respond to?

 

As for your problem, are you trying to open a catalog that was used in a prior version? 

Did the catalog ever open before the crash reporter appeared?

 

Try holding the Shift button when you launch the Organizer.  This should open the Manage Catalogs dialog.  Create a new catalog and see if you can open it. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 02, 2020 0