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I am attempting to download the PSE 2020 trial. I have PSE 2014 on my computer. Nothing happens when I click "Download Now". Is 2014 interfering with the trial download? Or do I not qualify for a download because I already have 2014?
Download here. You can use free for 30 days before purchase:
https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html
I'm posting the resolution in case it helps someone else. As it turned out, we were NOT disconnected. The tech at Adobe figured out that the problem was my downloads folder. Moved the exe file to the desktop and it worked fine. There was some sort of administrative issue with the downloads folder.
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Download here. You can use free for 30 days before purchase:
https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html
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Oh dear...I have tried that link and the installer says it's "damaged." I was just on a chat for nearly a whole hour with Adobe, which just got closed down and now says it's "Unavailable."
The representative at Adobe also sent me to the page with the download. The same thing happened. I don't understand what's going on.
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What OS are you on?
Other things to try:
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I'm posting the resolution in case it helps someone else. As it turned out, we were NOT disconnected. The tech at Adobe figured out that the problem was my downloads folder. Moved the exe file to the desktop and it worked fine. There was some sort of administrative issue with the downloads folder.
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Thanks for posting the resolution. 👍