PSE 2021 is over-riding photo paper size

New Here ,
Dec 23, 2020

Copy link to clipboard

Copied

I am using PSE2021 on Windows 10 with an Epson XP-6000 printer, using 4x6 inch photo paper. But when I print photos from PSE, the paper size is over-ridden to 5x7. (Paper size settings are definitely set to 4x6 both on the printer itself and in the PSE Print dialogue.)

This is not a problem with the printer as Microsoft Photo app prints correctly.

TOPICS
Problem or error, Windows

Views

101

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

1 Correct Answer

Adobe Community Professional , Dec 23, 2020
hatstead Adobe Community Professional , Dec 23, 2020
I suspect that you are printing via the Organizer, There are several reports of this bug. The work-around is to print via the Editor. The print engines in Organizer & Editor are not the same.

Likes

Translate

Translate
Jump to answer Jump to answer
Adobe Community Professional ,
Dec 23, 2020

Copy link to clipboard

Copied

I suspect that you are printing via the Organizer, There are several reports of this bug. The work-around is to print via the Editor. The print engines in Organizer & Editor are not the same.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Engaged ,
Dec 23, 2020

Copy link to clipboard

Copied

Jeez!! Why are they NOT the same?

 

Walter in Davie, FL

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Walter_H LATEST
Engaged ,
Dec 24, 2020

Copy link to clipboard

Copied

The Organizer development team does NOT talk to the Editor develpment team even though they work for the same software publisher. And, the publisher just packages both Organizer and Editor together with little testing. SAD!

 

Walter in Davie, FL

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Dec 23, 2020

Copy link to clipboard

Copied

Yes. Using Organizer. Surprised to hear that Editor has a different Print code. 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Dec 23, 2020

Copy link to clipboard

Copied

Just tried printing with Editor - that works.

Very frustrating. Can't believe how ink and time I've wasted on this. What part of "photo" doesn't mean, "Print photos"?

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more