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PSE18 Catalog Error no repair option

New Here ,
May 08, 2019

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My backup bombs out usually when trying to backup a file that is not "connected" I have deleted the file and there is no file to connect to. How do I fix that.  When I try to repair catalog I do not have a "repair" option. I can optimize and that works fine.

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PSE18 Catalog Error no repair option

New Here ,
May 08, 2019

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My backup bombs out usually when trying to backup a file that is not "connected" I have deleted the file and there is no file to connect to. How do I fix that.  When I try to repair catalog I do not have a "repair" option. I can optimize and that works fine.

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May 08, 2019 0
Adobe Employee ,
May 08, 2019

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Hi Craigr,


As you're facing issue backing up the catalog, could you please try the steps mentioned in this article and let us know if it helps?Back up or restore catalogs in Elements Organizer 2018

Also, could you please let us know the operating system you're working on?

Regards,
Sahil

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May 08, 2019 0
New Here ,
May 08, 2019

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I cannon get past the reconnecting part of these instructions.

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May 08, 2019 0
Adobe Community Professional ,
May 08, 2019

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craigr58215170  wrote

My backup bombs out usually when trying to backup a file that is not "connected" I have deleted the file and there is no file to connect to. How do I fix that.  When I try to repair catalog I do not have a "repair" option. I can optimize and that works fine.

I don't understand two things:

- What happens when you try to backup your catalog/library?  Do you get a message warning about missing files? If you backup a catalog with missing (disconnected) files, the backup will not abort or fail. It will create a backup including the missing files in the catalog but obviously without the media files.

- If you have disconnected files which you can't reconnect (they may have been totally erased), you can use the 'reconnect' procedure. When you are shown the list of missing files, you can select them and from the menu on top of the dialog box (three horizontal bars) you can choose 'select all' or 'delete all'. That removes the missing files from the catalog.

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May 08, 2019 0
New Here ,
May 09, 2019

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It seems deleting the files in question (i never saw that little arrow drop down box). Might fix the issue.   Thanks for that heads up!

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May 09, 2019 0