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PSE2019 Preferences>Email Will Not Validate

Engaged ,
Aug 12, 2019

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I just upgraded to PSE2019 and I'm having problems with what seems like simple things. Now it's Preferences>Email will NOT validate my Gmail address. I've entered my email address and password numerous times, but I always get this message:

Picture0003.jpg

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The Help screen is not helpful at all - I'm doing exactly what it says! I'm getting frustrated with these silly little things!

Is there a solution for this problem?

Thanks!

Walter in Davie, FL

Hi Wchettel,

Sorry that you're getting an error message "Invalid credentials" while validating your Gmail account in Photoshop Elements 2019. Let us help make this right.

Could you please take a look at this article Email configuration in Elements Organizer  and let us know if that helps?

Thanks,

Akash

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PSE2019 Preferences>Email Will Not Validate

Engaged ,
Aug 12, 2019

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I just upgraded to PSE2019 and I'm having problems with what seems like simple things. Now it's Preferences>Email will NOT validate my Gmail address. I've entered my email address and password numerous times, but I always get this message:

Picture0003.jpg

Picture0001.jpg

The Help screen is not helpful at all - I'm doing exactly what it says! I'm getting frustrated with these silly little things!

Is there a solution for this problem?

Thanks!

Walter in Davie, FL

Hi Wchettel,

Sorry that you're getting an error message "Invalid credentials" while validating your Gmail account in Photoshop Elements 2019. Let us help make this right.

Could you please take a look at this article Email configuration in Elements Organizer  and let us know if that helps?

Thanks,

Akash

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Aug 12, 2019 0
Adobe Employee ,
Aug 12, 2019

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Hi Wchettel,

Sorry that you're getting an error message "Invalid credentials" while validating your Gmail account in Photoshop Elements 2019. Let us help make this right.

Could you please take a look at this article Email configuration in Elements Organizer  and let us know if that helps?

Thanks,

Akash

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Aug 12, 2019 0
Walter_H LATEST
Engaged ,
Aug 12, 2019

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Hi Akash,

Thanks for your help! I finally got it validated, but what a long drawn-out affair that was. I realize now that it was Google blocking the validation, but jeez!

Now, I could use some help with populating my Contact Book. It seems as if it will allow me to import ONE vcard at a time. Is there a different way?

Walter in Davie, FL

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