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PSE2020 Organizer displays HEIC images always in landscape mode

Explorer ,
Jun 06, 2020

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When importing HEIC images from iPhone, the Photo Downloader correctly recognizes and displays portrait mode images as portrait images:

Elements2020 Photo Downloader HEIC files1-edited.jpg

But as soon as they are imported into the Organizer, they all are displayed in landscape mode!

Elements2020 Photo Downloader HEIC files2-edited.jpg

Rotating them is only possible if you let PSE2020 transfer the files into f.i. JPEG files, thus losing the advantages of storing HEIC compressed files....

Elements2020 rotation problem_edited-1.jpg


Hope Adobe will soon solve this nasty bug and come out with an updated version of PSE2020!

Topics

Bug, Import and export, Organizer, Problem or error

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112

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

PSE2020 Organizer displays HEIC images always in landscape mode

Explorer ,
Jun 06, 2020

Copy link to clipboard

Copied

When importing HEIC images from iPhone, the Photo Downloader correctly recognizes and displays portrait mode images as portrait images:

Elements2020 Photo Downloader HEIC files1-edited.jpg

But as soon as they are imported into the Organizer, they all are displayed in landscape mode!

Elements2020 Photo Downloader HEIC files2-edited.jpg

Rotating them is only possible if you let PSE2020 transfer the files into f.i. JPEG files, thus losing the advantages of storing HEIC compressed files....

Elements2020 rotation problem_edited-1.jpg


Hope Adobe will soon solve this nasty bug and come out with an updated version of PSE2020!

Topics

Bug, Import and export, Organizer, Problem or error

Views

113

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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