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Purchase From Dell

New Here ,
Apr 25, 2019

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I recently bought Adobe Photoshop Elements 2019 from dell.  The product serial number has letters and numbers, but the letters won't work.  I contacted Dell and all they could tell me was they could connect to my PC and put in the numbers.  I told them no, I bought the software and I want the serial number.  They told me no and I would just have to use the trial version.  I just spent $2000.00 on a computer and this is how I get treated.  Anyway, can Adobe give me a serial number if I show them what Dell sent me?  I cannot find a support number.

Thank you

Adobe Community Professional
Correct answer by Just Shoot Me | Adobe Community Professional

What that #/letter combo is is more than likely a Redemption code. You have to go to the Adobe Redemption web page to Redeem your serial number.

Google redeem Adobe serial number

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Purchase From Dell

New Here ,
Apr 25, 2019

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I recently bought Adobe Photoshop Elements 2019 from dell.  The product serial number has letters and numbers, but the letters won't work.  I contacted Dell and all they could tell me was they could connect to my PC and put in the numbers.  I told them no, I bought the software and I want the serial number.  They told me no and I would just have to use the trial version.  I just spent $2000.00 on a computer and this is how I get treated.  Anyway, can Adobe give me a serial number if I show them what Dell sent me?  I cannot find a support number.

Thank you

Adobe Community Professional
Correct answer by Just Shoot Me | Adobe Community Professional

What that #/letter combo is is more than likely a Redemption code. You have to go to the Adobe Redemption web page to Redeem your serial number.

Google redeem Adobe serial number

Views

229

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 25, 2019 0
Adobe Community Professional ,
Apr 25, 2019

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What that #/letter combo is is more than likely a Redemption code. You have to go to the Adobe Redemption web page to Redeem your serial number.

Google redeem Adobe serial number

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Apr 25, 2019 0
New Here ,
Apr 25, 2019

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Wow!  That was a fast and correct answer that I did not expect from a community question/answer page.  No wonder Adobe is #1.

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Apr 25, 2019 0