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Purchased Adobe Photoshop Elements 2020 yesterday, [redemption code removed by Moderator] and downloaded to my Dell desktop-Windows 10. When I click on the Adobe icon on my desktop, a page appears, see attached, boxes for Organizer, Photo Editor and Video Editor. When I click on Organizer, it asks that I sign in then prompts me to buy the program. I have already purchased the program? Dpes not appear that the program was installed?
Any thoughts?
Thanks
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Open Photoshop Elements. Help > Sign in from the menu.
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Moved to the Photoshop Elements forum, from the Photoshop forum.
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It appears that you have a Redemption code that needs to be converted to a serial number. See this thread for links that will help you.
P.S. I have removed what appears to be your redemption code from your post. This is a user to user forum and you should not post personal information here.