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Purchased Photoshop Elements & Premiere Elements 17 Jan 2020 but keep getting re-purchase requests

New Here ,
Feb 04, 2020

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On 17 Jan 2020 I purchase the combine package of Photoshop & Premiere Elements programs for $110.09.

 

Working with Photoshop I keep being reminded that I am using a trial version which will soon expire ~15 Feb; And that I should purchase the program.

 

Today, working with photoshop I lost the left-hand column that I use for editing. It was replaced by a column used for enhancements and/or adding drawings and stuff.  I have not been successful in getting the original column back.

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Purchased Photoshop Elements & Premiere Elements 17 Jan 2020 but keep getting re-purchase requests

New Here ,
Feb 04, 2020

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On 17 Jan 2020 I purchase the combine package of Photoshop & Premiere Elements programs for $110.09.

 

Working with Photoshop I keep being reminded that I am using a trial version which will soon expire ~15 Feb; And that I should purchase the program.

 

Today, working with photoshop I lost the left-hand column that I use for editing. It was replaced by a column used for enhancements and/or adding drawings and stuff.  I have not been successful in getting the original column back.

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Problem or error

Views

65

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Feb 04, 2020 0
Adobe Community Professional ,
Feb 04, 2020

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What OS are you using?

Did you enter your serial number when you first purchased the program.

 

I suspect that you are in the Quick Edit mode.  If you click the Expert tab, you will recover use of the other tools.

Ashampoo_Snap_Tuesday, February 4, 2020_14h45m37s_001_.png

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Feb 04, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Feb 04, 2020

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"Working with Photoshop I keep being reminded that I am using a trial version"

Help > Sign in from the editor menu in Photoshop Elements and enter your serial number.

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Feb 04, 2020 0