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"Another installation is..." There is NO "other installation" !!!!!

New Here ,
May 18, 2020 May 18, 2020

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I have just bought Photoshop Elements 2020 and downloaded the trial while waiting for delivery from Amazon. Started to install, through administrator, and it refuses to install. No matter WHAT I do it refuses saying theres another installation - THERE ISN'T !!!!!!!!!

This is driving me up the wall, tearing hair out. I tried to UNinstall my Photoshop Elements 11, and it won't even properly uninstall that for the same reason. 

Anyone who knows a fix, please let me in on it !

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Bug , Download and install , Problem or error , Windows

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Community Expert ,
May 18, 2020 May 18, 2020

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Have you rebooted your computer?

Please give us a screenshot of the actual message you are receiving.  Or, at least, tell us exactly what it says.

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