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Good morning all.
I have just downloaded Photoshop Elements 2020 trial version as I wanted to make sure it could read files and edit pictures from the above camera.
I'm sure it's a glitch, but it will not open the files and says it's the wrong type of file?
Help appreciated.
Thank you
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No, it's not yet supported as was to be expected. It always takes some time after the release of a new camera for Adobe to provide a converter. And it's even slower for the Elements Camera Raw module.
Your camera has just been supported in the beginning of this month for the full Photoshop (ACR version 12.2).
PSE 2020 only offers ACR version 12.0, and nobody can tell when it will be updated to 12.2.
So your choice is:
- to use the conversion software provided by Canon for your camera and to convert to tiff format.
- to download the free Adobe DNGconverter (12.2) which can batch convert a whole folder of your raw files to the DNG raw format that PSE2020 can read and edit. An additional batch step, but free and with the same quality.
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Your files are supported in Lightroom. Either Lightroom 3.2.1 (cloud version) or Lightroom Classic 9.2.1 (desktop version)