Highlighted

RAW files

New Here ,
Aug 13, 2020

Copy link to clipboard

Copied

Hi, using an old bought version of Elements ver9.  Now taking images in RAW format on a Canon EOS80D but Elements just doesnt recognize the file type (.CR2).  Is there a fix or is my version too old. 

TOPICS
Import and export, Problem or error, Windows

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

RAW files

New Here ,
Aug 13, 2020

Copy link to clipboard

Copied

Hi, using an old bought version of Elements ver9.  Now taking images in RAW format on a Canon EOS80D but Elements just doesnt recognize the file type (.CR2).  Is there a fix or is my version too old. 

TOPICS
Import and export, Problem or error, Windows

Views

46

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 13, 2020 0
Adobe Community Professional ,
Aug 13, 2020

Copy link to clipboard

Copied

Please  review this:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

If your camera is not supported, the DNG converter may do the trick:

https://helpx.adobe.com/photoshop/using/adobe-dng-converter.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 13, 2020 0
Adobe Community Professional ,
Aug 13, 2020

Copy link to clipboard

Copied

The EOS80D was first supported in Camera Raw 9.5 but Elements 9 is only compatible with Camera Raw up to version 6.5. In other words, yes, your Elements 9 is too old.

 

However, you can use the free Adobe DNG converter - which is standalone software, not related to Elements 9 - to convert all your 80D RAW files to DNG format. You can then open the converted DNG files in Elements 9, not the Raw files from your camera. That means converting every single photo you shoot with your camera from Raw to DNG format before Elements 9 can open it.

 

Tip: A common error when using the DNG converter is to point the converter to the Raw files (CR2 files) you want to convert. It does not work like that. It'll say it cannot find any. The DNG converter works at folder (aka directory) level. Point the converter to a folder containing your CR2 Raw files, even if there's only one CR2 file to convert. The converter will then find the Raw files inside the folder.

 

Use the links posted above for further details.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 13, 2020 0