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Re: Elements 9 - Older Version Download

New Here ,
Jul 08, 2020

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Dear Adobe Support,  I have the same issue as Viktela.  I hae used Adobe ELements 9 for years and do not want to stop.  I have just bought at windwos 10 laptop and uploaded the software from my DVD, yes I have the licecne number,l but it will not start becasue the "adobe\elements 9 Organiser\Photoshop Elements 9.0.exe" files is missing/deleted/blocked. Can Adobe please provide me with the file?  Yours Andrew Ritchie

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Re: Elements 9 - Older Version Download

New Here ,
Jul 08, 2020

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Dear Adobe Support,  I have the same issue as Viktela.  I hae used Adobe ELements 9 for years and do not want to stop.  I have just bought at windwos 10 laptop and uploaded the software from my DVD, yes I have the licecne number,l but it will not start becasue the "adobe\elements 9 Organiser\Photoshop Elements 9.0.exe" files is missing/deleted/blocked. Can Adobe please provide me with the file?  Yours Andrew Ritchie

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Jul 08, 2020 0
New Here ,
Jul 08, 2020

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Dear Adobe Support, I have the same issue as Viktela. I have used Adobe Elements 9 for years and do not want to stop. I have just bought at windows 10 laptop and uploaded the software from my DVD, yes I have the licence number! but it will not start because the "adobe\elements 9 Organiser\Photoshop Elements 9.0.exe" file is missing/deleted/blocked. Can Adobe please provide me with the file? Yours Andrew Ritchie  - apologies for the typos in my first message.

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Jul 08, 2020 0
LEGEND ,
Jul 08, 2020

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This is a user to user community. For some issues it will be necessary to contact Adobe directly. Click the following link and scroll down the page to Individual. Then click “Sign in to contact us” It should be possible to start an on-line chat with Adobe Support. Make it clear you are not looking for support for an older product but need a download link for the product you already own.


https://helpx.adobe.com/support.html

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Jul 08, 2020 0
Explorer ,
Jul 08, 2020

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Windows 10 uses smartscreen. i am taking a guess here, but i think that smartscreen blocks the elements executable. 

simply unblock it ans it should work

 

How to open a file blocked by Windows Defender SmartScreen
  1. Navigate to the file or program that's being blocked by SmartScreen.
  2. Right-click the file.
  3. Click Properties.
  4. Click the checkbox next to Unblock so that a checkmark appears.
  5. Click Apply

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