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I have the same issue. It crashes when I try to save for web. I get no error message just that 'Operation could not be completed.' And when I try to save png as `save as` I just get a crash report. I have tried that with many different files and the same thing happens.
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It will help us to answer your question if you could provide the exact version number you have installed and details of your operating system e.g.
• Windows 10 v1809, v1903; MacOS Mojave (10.14) Catalina (10.15)
• PSE 2020, PSE 2019 etc
You can find this from your application menu:
Help >> System Info
Can you save as a Photoshop document (PSD) then re-open the PSD and try:
File >> Save for Web