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I have Photoshop Elements 14 on two devices. I have had to reinstall on one device but I am not allowed to log on as it is seen as an extra separate installation taking me over the two that are allowed. I understand that I can request a reset; is that possible? I would like to upgrade to Elements 2021 on the affected device but will my current situation prevent that?
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Each version of the software is independent, meaning that you can have PSEv.14 & the current version on your computer. If you registered PSEv.14 at the time of purchase, Adobe may provide a discount towards purchase of the current version as a repeat customer. Check around, as Amazon and the big box stores may beat the "discounted" price.
For your immediate purpose, downoad the free 30-day trial. If it is satisfactory, you may purchase it subsequently.
Download Photoshop Elements free trial | Adobe Photoshop Elements