Registered Photoshop Elements 2019 to wrong Adobe account

New Here ,
Nov 30, 2019 Nov 30, 2019

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Hi.

I purchased two copies of the Photoshop Elements 2019 and Premier Elements 2019 suite for our church but I accidentally registered the first installation of Elements to my own Adobe account which was not correct for the church. As the product is an Educational edition, how do I go about removing the registration from my account so that I can register it against the correct account?

Many thanks in advance.

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correct answers 1 Correct Answer

Adobe Community Professional , Nov 30, 2019 Nov 30, 2019
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Adobe Community Professional ,
Nov 30, 2019 Nov 30, 2019

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New Here ,
Dec 10, 2019 Dec 10, 2019

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Thanks Peru. Adobe Support did indeed solve the problem and transferred the license to the correct account.

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Adobe Community Professional ,
Dec 10, 2019 Dec 10, 2019

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I'm glad you've got it sorted. icon_smile.gif

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