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Registered Photoshop Elements 2019 to wrong Adobe account

New Here ,
Nov 30, 2019

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Hi.

I purchased two copies of the Photoshop Elements 2019 and Premier Elements 2019 suite for our church but I accidentally registered the first installation of Elements to my own Adobe account which was not correct for the church. As the product is an Educational edition, how do I go about removing the registration from my account so that I can register it against the correct account?

Many thanks in advance.

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Correct answer by Peru Bob | Adobe Community Professional

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Registered Photoshop Elements 2019 to wrong Adobe account

New Here ,
Nov 30, 2019

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Hi.

I purchased two copies of the Photoshop Elements 2019 and Premier Elements 2019 suite for our church but I accidentally registered the first installation of Elements to my own Adobe account which was not correct for the church. As the product is an Educational edition, how do I go about removing the registration from my account so that I can register it against the correct account?

Many thanks in advance.

Adobe Community Professional
Correct answer by Peru Bob | Adobe Community Professional

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TOPICS
How to, Windows

Views

142

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Nov 30, 2019 0
Adobe Community Professional ,
Nov 30, 2019

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Nov 30, 2019 0
New Here ,
Dec 10, 2019

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Thanks Peru. Adobe Support did indeed solve the problem and transferred the license to the correct account.

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Dec 10, 2019 0
Peru Bob LATEST
Adobe Community Professional ,
Dec 10, 2019

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I'm glad you've got it sorted. icon_smile.gif

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Dec 10, 2019 0