Reinstall Adobe Photoshop Elements 14

[annamariat3006294]

How do I reinstall Adobe Photoshop Elements 14 from the CD?  I installed the software on my computer on 11/20/16. I need to reinstall the software because my computer crashed.  The CD will not bring up the install process.  How do I proceed?

[MelissaLA88]

Hi! Please look here: Download Photoshop Elements | 2018, 15, and 14

Let us know if that works

[cathyl25054951]

There is no downlaod for 14

[Greg_S.]

cathyl25054951  wrote

There is no downlaod for 14

Check out this link.

[cathyl25054951]

There was no link, it just showed that I Have elements 14 and my serial number.  No download button.

[Greg_S.]

cathyl25054951  wrote

There was no link, it just showed that I Have elements 14 and my serial number.  No download button.

Was your serial number registered with an Adobe account?  On the link I provided, there are instructions to follow which should lead you to a download link.  If you are unable to follow them, click on a "Contact us" link which appears on the page and a support chat will open up.  Adobe support should then be able to help you with a download link. 

[defaultwbw1460797dt]

We have the exact same problem. The order and serial number appear under My Products, because we registered the product when we purchased it. But the product does not appear under Order History, since we bought the CD in a box (I think from Amazon in 2015), and not from Adobe.com. There is no link I can find anywhere to download Elements 14, including by following any of the links suggested by Cathy or Greg above. Inserting the CD into our computers CD drive does nothing. How do we get Elements 14 to install from the CD?

[Greg_S.]

@defaultwbw1460797dt , what OS are you using?

If you are on Windows, view the disc with Windows File Explorer and you should have an exe file to click on which will run the installer.

This is an old thread and Adobe's policies have changed.  You will not be able to get a download link from Adobe.  And you should not need one if you have the disc.