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Reinstall Photoshop Elements 2018(?)

New Here ,
Jun 11, 2020

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I purchased & installed the download of Photoshop Elements of 2018 and I have a license key, but I lost the app when my hard disk crashed. Looks like Elements 2018 is no longer available as a download . . . Do I have to write it off and buy the 2020 version?

Hi there,

 

I would recommend working directly with our support team directly. A member of our support team can work with you to verify the product details and provide you with the download link.

 

Contact us here: https://helpx.adobe.com/contact.html

 

Also see: https://helpx.adobe.com/download-install/kb/download-availability.html

 

Thanks,

Akash

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Reinstall Photoshop Elements 2018(?)

New Here ,
Jun 11, 2020

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I purchased & installed the download of Photoshop Elements of 2018 and I have a license key, but I lost the app when my hard disk crashed. Looks like Elements 2018 is no longer available as a download . . . Do I have to write it off and buy the 2020 version?

Hi there,

 

I would recommend working directly with our support team directly. A member of our support team can work with you to verify the product details and provide you with the download link.

 

Contact us here: https://helpx.adobe.com/contact.html

 

Also see: https://helpx.adobe.com/download-install/kb/download-availability.html

 

Thanks,

Akash

TOPICS
Download and install, How to, Problem or error

Views

225

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 11, 2020 0
Adobe Employee ,
Jun 11, 2020

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Hi there,

 

I would recommend working directly with our support team directly. A member of our support team can work with you to verify the product details and provide you with the download link.

 

Contact us here: https://helpx.adobe.com/contact.html

 

Also see: https://helpx.adobe.com/download-install/kb/download-availability.html

 

Thanks,

Akash

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Jun 11, 2020 0
New Here ,
Jun 12, 2020

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Issue resolved -- thanks!

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Jun 12, 2020 0