Restore from one version of Elements to another.

New Here ,
Nov 28, 2020

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I backed up my Elements 2016. After I suffered a computer crash I upgraded to Elements 2021. When I try to restore from the 2016 back I get a message that the back up is not valid. Any help would be appreciated.

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Adobe Employee ,
Nov 28, 2020

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Hi,

 

Do you see a .tly file in the backup folder, you created while performing the backup? You need to select that .tly file in the 'Locate the Backup File' section while performing the restore.

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Thanks!

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alfiek AUTHOR LATEST
New Here ,
Dec 05, 2020

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I get a message  that it is not a valid back up file.

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