Running Topaz Adjust 5

New Here ,
Jan 24, 2021

Copy link to clipboard

Copied

When running Topaz Adjust 5 I received the following - Error: cannot read common runtime path registry. It pops up every now and then and I never know when it will come up. I've run Adminstrator and Troubleshoot compatability and sometimes it works and other times it don't. Please advise.

TOPICS
Problem or error

Views

68

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 25, 2021

Copy link to clipboard

Copied

What OS and version of Elements are you using?

If you click on Help>Sys Info . . .  , what do you see at the end of the dialog?  Does it show that Topaz Adjust is a plug-in that fails to load?

Ashampoo_Snap_2021.01.25_01h08m19s_005_.png

 

 

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 25, 2021

Copy link to clipboard

Copied

What OS and version of Elements are you using?

If you click on Help>Sys Info . . . , what do you see at the end of the
dialog? Does it show the Topaz Adjust is a plug-in that fails to load?


I'm running Win 10 and PSE 2020

*CJAYJR*

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Jan 25, 2021

Copy link to clipboard

Copied

Plug-ins that failed to load:

Hidden NO VERSION - - from the file “TopazRemaskAutomation”
Topaz Adjust 5 NO VERSION - - from the file “tladjust5ps”
Topaz Adjust 5 NO VERSION - - from the file “tladjust5ps”
Topaz Adjust AI NO VERSION - - from the file “tltopazadjustaips”
Topaz Adjust AI NO VERSION - - from the file “tltopazadjustaips”
Topaz Clarity NO VERSION - - from the file “tlclarityps”
Topaz Clean 3 NO VERSION - - from the file “tlclean3ps”
Topaz DeNoise 6 NO VERSION - - from the file “tldenoise6ps”
Topaz DeNoise AI NO VERSION - - from the file “tltopazdenoiseaips”
Topaz Detail 3 NO VERSION - - from the file “tldetail3ps”
Topaz ReMask 5 NO VERSION - - from the file “tlremask5ps”
Topaz ReStyle NO VERSION - - from the file “tlrestyleps”
Topaz Sharpen AI NO VERSION - - from the file “tltopazsharpenaips”
Topaz Studio 2 NO VERSION - - from the file “tltopazstudio2ps”


Installed TWAIN devices: NONE

*CJAYJR*

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jan 26, 2021

Copy link to clipboard

Copied

Do any Topaz plug-ins show up under the Filter menu and have you been able to use them in the past with Elements 2020? 

Ashampoo_Snap_2021.01.26_00h55m38s_004_.png

How have you installed the plug-ins?  I have found that the Topaz installer doesn't always get things right.  In one situation, I had to copy the plug-in file to the appropriate plug-in folder, and by mistake I copied a 32-bit file instead of a 64-bit file.  (I'm assuming that you have a 64-bit version of Windows.)

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
New Here ,
Feb 01, 2021

Copy link to clipboard

Copied

Greg S.

 

Yes, all my Topaz plug-ins show up under the filter option. And yes I have a 64-bit Windows.

 

CJAYJR

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Greg_S. LATEST
Adobe Community Professional ,
Feb 01, 2021

Copy link to clipboard

Copied

So, if the filters have worked in the past, try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more