Highlighted

Selecting different printers

New Here ,
Apr 17, 2017

Copy link to clipboard

Copied

I have Photoshop Elements 14 and two Epson printers installed on a Windows 10 laptop. One is a domestic color printer, the other is an archival wide format printer. I cannot get Photoshop to print to my domestic printer no matter if it is selected under the printer dialogue box in Photoshop and set as the default printer from the Windows 10 settings area. It will always try to print from the archival printer. Domestic printer works fine from other applications like Word so I know it has to be something in Photoshop. Please help!

Views

295

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Selecting different printers

New Here ,
Apr 17, 2017

Copy link to clipboard

Copied

I have Photoshop Elements 14 and two Epson printers installed on a Windows 10 laptop. One is a domestic color printer, the other is an archival wide format printer. I cannot get Photoshop to print to my domestic printer no matter if it is selected under the printer dialogue box in Photoshop and set as the default printer from the Windows 10 settings area. It will always try to print from the archival printer. Domestic printer works fine from other applications like Word so I know it has to be something in Photoshop. Please help!

Views

296

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 17, 2017 0
Adobe Employee ,
Apr 17, 2017

Copy link to clipboard

Copied

Hi Jamesk,

Thank you for posting in Adobe forums.

I understand you are facing issue with printing .

Could you please provide me the following information:

- Are you using a Windows machine or a Mac?

- Have you updated your Adobe Photoshop Elements 14 to 14.1?

- Are both your printers working fine with other applications?

Regards

Dhananjay

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 17, 2017 0
New Here ,
Apr 17, 2017

Copy link to clipboard

Copied

Hi Dhananjay,

In answer:

- Are you using a Windows machine or a Mac? Windows

- Have you updated your Adobe Photoshop Elements 14 to 14.1? No

- Are both your printers working fine with other applications? Yes

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 17, 2017 0
Adobe Employee ,
Apr 17, 2017

Copy link to clipboard

Copied

Hi Jamesk,

Please firstly update Adobe Photoshop Elements 14 to 14.1 .

- Open Adobe Photoshop Elements

- Click "Help"

- Click " Updates"

Secondly , reset the preferences of Adobe Photoshop Elements

- Open Adobe Photoshop Elements

- Click "Edit"

- Click "Preferences"

- Click "General"

- Click "Reset preferences on the next launch"

- Restart Adobe Photoshop Elements & check it

Hope this helps

Thanks

Regards

Dhananjay

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 17, 2017 3
New Here ,
Apr 27, 2020

Copy link to clipboard

Copied

This has been bugging me on Elements 15 for months - finally found the right combination of words in Google's search function to get me here...

 

Resetting preferences worked a treat.  Thank you.

 

(Now, if only Adobe could sort the font/icon scaling out - two options isn't flexible enough...100% is too small and 200% introuces cut off - the product would be spot on :)).

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 27, 2020 0