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Hi there,
I have recently got a new Mac laptop and transferred everything across. But when I try open Elements 2020, it wants me to sign in first. I enter my details, it verifies me, but then loads the sign in screen again. I have tried as much as I know how to, and its so frustrsting that you can't get hold of an actual human to assist.
Does anyone know what the problem may be?
Thanks so much 🙂
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What do you mean “transferred everything across”
Did you install PSE 2020 from your original download?
If not download from this link, install and update.
https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html
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As 99jon said, migration doesn't work for Adobe apps. Uninstall and reinstall.