Highlighted

slideshow displays black screen. when stopped pictures show

New Here ,
Mar 30, 2020

Copy link to clipboard

Copied

Hi.. just got photoshop elements 2020. In creating a slideshow, the preview screen is "black". Music plays while screen is black. When stopped, pictures in slide show appear???

TOPICS
Problem or error

Views

35

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

slideshow displays black screen. when stopped pictures show

New Here ,
Mar 30, 2020

Copy link to clipboard

Copied

Hi.. just got photoshop elements 2020. In creating a slideshow, the preview screen is "black". Music plays while screen is black. When stopped, pictures in slide show appear???

TOPICS
Problem or error

Views

36

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 30, 2020 0
Greg_S. LATEST
Adobe Community Professional ,
Mar 30, 2020

Copy link to clipboard

Copied

In Edit>Preferences>General (Ctrl+K) try enabling Use Graphics Processor for Video Playback.  (Or if it is already enabled, uncheck it).  If that doesn't work, do you have two graphics cards on your machine - the integrated graphics from an Intel CPU and a separate GPU.  If so, you should disable one of them.  Try the integrated graphics first.

 

Ashampoo_Snap_2020.03.28_13h11m21s_001_.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 30, 2020 0