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spinning wheel

New Here ,
Jan 24, 2020

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Hi, Hoping someone can help me, first time here. I use elements 14 on my imac. since I loaded Macos Mojave I have had the dreaded spinning wheel issue where everytime I go to use a tool I have to wait about 20-30 seconds before the wheel stops thus allowing me to procede.  I have tried many ways to cure this issue but have now decided tp maybe purchase elements 2020. My question is will the wheel follow me? I was thinking if I bought the disk instead of downloading 2020 it may be ok?? Fingers crossed. I do hope you can help me as its very tiresome us

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spinning wheel

New Here ,
Jan 24, 2020

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Hi, Hoping someone can help me, first time here. I use elements 14 on my imac. since I loaded Macos Mojave I have had the dreaded spinning wheel issue where everytime I go to use a tool I have to wait about 20-30 seconds before the wheel stops thus allowing me to procede.  I have tried many ways to cure this issue but have now decided tp maybe purchase elements 2020. My question is will the wheel follow me? I was thinking if I bought the disk instead of downloading 2020 it may be ok?? Fingers crossed. I do hope you can help me as its very tiresome us

TOPICS
Download and install, Mac, Problem or error

Views

40

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Jan 24, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Jan 24, 2020

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Version 14 may not run on Mojave:

https://helpx.adobe.com/photoshop-elements/system-requirements.html

See here:

https://www.macworld.co.uk/how-to/mac-software/open-apps-mojave-photoshop-3684425/

 

If you purchase the download of 2020 directly from Adobe, you may be able to get a refund if it doesn't work:

https://helpx.adobe.com/in/x-productkb/policy-pricing/return-cancel-or-change-order.html

 

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